5 November 2015

It must have been quite a shock for this lady when she opened the box of fish – not what you expect when you order a table and chairs – and we’re pleased she seemed to act so quickly to sort out the mistake with the courier company.

Obviously it’s not good that the delivery went to the wrong address, that’s not good news for anyone, least of all the fish.

But the fish did look properly packed and so we hope this detour did not affect them too much when they reached their final destination.

We have recently published a guide to selling fish online and people can find more information on that here. Mistakes do happen but it’s a good idea for everyone who both delivers and receives fish in the industry to review procedures to make sure this doesn’t happen again.